Eaton 9px ebm 240v инструкция

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ENGLISH

9SX 8000

9SX 11000

9PX 8000

9PX 11000

9SX EBM 240V

9PX EBM 240V

Installation

and user manual

Copyright © 2013 EATON

All rights reserved.

Service and support:

Call your local service representative

8-11kVA EU_EN

Page 2 8-11kVA EU_EN

SAVE THESE INSTRUCTIONS. This manual contains important instructions

that should be followed during installation and maintenance of the UPS and batteries.

The 9SX and 9PX models that are covered in this manual are intended for installation

in an environment within 0 to 40°C, free of conductive contaminant.

This equipment has been tested and found to comply with the limits for a Class A digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against

harmful interference when the equipment is operated in a commercial environment. This equipment

generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance

with the instruction manual, may cause harmful interference to radio communications. Operation of

this equipment in a residential area is likely to cause harmful interference in which case the user will

be required to correct the interference at his own expense.

Certication standards

• Safety: IEC/EN 62040-1 / Ed.1: 2008.

UL 1778 4th edition

• EMC: IEC/EN 62040-2 / Ed.2: 2006.

FCC part 15 Class A.

• Performance: IEC/EN 62040-3 / Ed.2.0: 2011.

• IEC 61000-4-2 (ESD): level 3.

• IEC 61000-4-3 (Radiated eld): level 3.

• IEC 61000-4-4 (EFT): level 4.

• IEC 61000-4-5 (Fast transients): level 4.

• IEC 61000-4-6 (Electromagnetic eld): level 3.

• IEC 61000-4-8 (Conducted magnetic eld): level 4.

Special symbols

The following are examples of symbols used on the UPS or accessories to alert you to important

information:

RISK OF ELECTRIC SHOCK — Observe the warning associated with the risk of electric shock symbol.

Important instructions that must always be followed.

Do not discard the UPS or the UPS batteries in the trash.

This product contains sealed lead acid batteries and must be disposed as it’s explain in this manual.

For more information, contact your local recycling/reuse or hazardous waste center.

This symbol indicates that you should not discard waste electrical or electronic equipment (WEEE)

in the trash. For proper disposal, contact your local recycling/reuse or hazardous waste center.

Information, advice, help.

Refer to the user manual of UPS accessories.

SAFETY INSTRUCTIONS

Page 3

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SAFETY INSTRUCTIONS

Safety of persons

• RISK OF VOLTAGE BACKFEED. The system has its own power source (the battery). Isolate the UPS

and check for hazardous voltage upstream and downstream during lockout-tagout operation. Termi-

nal blocks may be energized even if the system is disconnected from the AC power source.

• Dangerous voltage levels are present within the system. It should be opened exclusively by quali-

ed service personnel.

• The system must be properly grounded.

• The battery supplied with the system contains small amounts of toxic materials.

To avoid accidents, the directives listed below must be observed:

— Servicing of batteries should be performed or supervised by personnel knowledgeable about

batteries and the required precautions.

— When replacing batteries, replace with the same type and number of batteries or battery packs.

— Do not dispose of batteries in a re. The batteries may explode.

— Batteries constitute a danger (electrical shock, burns). The short-circuit current may be very high.

• Precautions must be taken for all handling:

— Wear rubber gloves and boots.

— Do not lay tools or metal parts on top of batteries.

— Disconnect charging source prior to connecting or disconnecting battery terminals.

— Determine if battery is inadvertently grounded. If inadvertently grounded, remove source from

ground. Contact with any part of a grounded battery can result in electrical shock. The likelihood

of such shock can be reduced if such grounds are removed during installation and maintenance

(applicable to equipment and remote battery supplies not having a grounded supply circuit).

Product safety

• The UPS connection instructions and operation described in the manual must be followed in

the indicated order.

• CAUTION — To reduce the risk of re, the unit connects only to a circuit provided with branch circuit

overcurrent protection for :

— 50A rating, for 8kVA models,

— 70A rating, for 11kVA models in accordance with the National Electric Code, ANSI/NFPA 70

(US installations only),

The upstream circuit breaker for Normal AC/Bypass AC must be easily accessible. The unit can be

disconnected from AC power source by opening this circuit breaker. This circuit breaker is used for

backfeed protection and must comply with IEC/EN 62040-1 (the creepage and clearance distances

shall meet the basic insulation requirements for pollution degree 2).

• Disconnection and overcurrent protection devices shall be provided by others for permanently

connected AC input (Normal AC/Bypass AC) and AC output circuits.

• Check that the indications on the rating plate correspond to your AC powered system and

to the actual electrical consumption of all the equipment to be connected to the system.

• For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near the equipment and shall

be easily accessible

• Never install the system near liquids or in an excessively damp environment.

• Never let a foreign body penetrate inside the system.

• Never block the ventilation grates of the system.

• Never expose the system to direct sunlight or source of heat.

• If the system must be stored prior to installation, storage must be in a dry place.

• The admissible storage temperature range is -15ºC to +50ºC.

• The system is not for use in a computer room AS DEFINED IN the standard for the Protection

of Information Technology Equipment, ANSI/NFPA 75 (US installations only).

Contact Eaton resellers to order a special battery kit, if needed to meet the ANSI/NFPA 75

requirement.

Page 4 8-11kVA EU_EN

SAFETY INSTRUCTIONS

Special precautions

• The unit is heavy: wear safety shoes and use vacuum lifter preferentially for handling operations.

• All handling operations will require at least two people (unpacking, lifting, installation in rack sys-

tem).

• Straps are provided only for unpacking manually the unit from the carton; don’t use the straps to

carry the unit around. The unit can slip from the straps during handling (risk of injury and product

damage):

— keep 12in / 30cm minimum distance between the straps

— lift the unit carefully and keep it at low height

— keep the unit horizontal during unpacking.

• Before and after the installation, if the UPS remains de-energized for a long period, the UPS must

be energized for a period of 24 hours, at least once every 6 months (for a normal storage tempera-

ture less than 25°C). This charges the battery, thus avoiding possible irreversible damage.

• During the replacement of the Battery Module, it is imperative to use the same type and number of

element as the original Battery Module provided with the UPS to maintain an identical level of

performance and safety. In case of doubt, don’t hesitate to contact your EATON representative.

• All repairs and service should be performed by AUTHORIZED SERVICE PERSONNEL ONLY.

There are NO USER SERVICEABLE PARTS inside the UPS.

Page 5

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Contents

1. Introduction …………………………………………………………………………… 6

1.1 Environmental protection ………………………………………………………………………………….. 6

2. Presentation ………………………………………………………………………….. 8

2.1 Standard installations ……………………………………………………………………………………….. 8

2.2 Rear panels ……………………………………………………………………………………………………..9

2.3 Accessories ………………………………………………………………………………………………….. 10

2.4 Control panel …………………………………………………………………………………………………. 11

2.5 LCD description …………………………………………………………………………………………….. 12

2.6 Display functions ……………………………………………………………………………………………13

2.7 User settings ………………………………………………………………………………………………… 13

3. Installation ………………………………………………………………………….. 15

3.1 Inspecting the equipment ………………………………………………………………………………. 15

3.2 Unpacking the cabinet ……………………………………………………………………………………. 15

3.3 Checking the accessory kit ……………………………………………………………………………… 16

3.4 Connecting the EBM(s) ………………………………………………………………………………….. 17

3.5 Connecting other accessories ………………………………………………………………………… 17

3.6 Tower installation ……………………………………………………………………………………………18

3.7 Rack installation …………………………………………………………………………………………….. 19

3.8 Installation requirements …………………………………………………………………………………21

3.9 Installation depending on the system earthing arrangement (SEA) ……………………….. 22

4. Power cables connection ……………………………………………………… 24

4.1 Access to terminal blocks ………………………………………………………………………………..24

4.2 Common input sources connection ………………………………………………………………….. 24

4.3 Separate input source connection …………………………………………………………………….25

4.4 Frequency converter connection ……………………………………………………………………….25

5. Operation…………………………………………………………………………….. 26

5.1 UPS startup and shutdown ………………………………………………………………………………26

5.2 Operating modes ……………………………………………………………………………………………27

5.3 Transferring the UPS between modes ………………………………………………………………. 27

5.4 Setting High Efciency mode …………………………………………………………………………..28

5.5 Conguring Bypass settings …………………………………………………………………………….28

5.6 Conguring battery settings …………………………………………………………………………….28

5.7 Retrieving the Event log …………………………………………………………………………………..29

5.8 Retrieving the Fault log ……………………………………………………………………………………29

6. Communication …………………………………………………………………… 30

6.1 Communication ports ……………………………………………………………………………………..30

6.2 Eaton Intelligent Power Software suite ……………………………………………………………..33

7. UPS maintenance …………………………………………………………………. 34

7.1 Equipment care ………………………………………………………………………………………………34

7.2 Storing the equipment …………………………………………………………………………………….34

7.3 When to replace batteries ……………………………………………………………………………….34

7.4 Replacing batteries …………………………………………………………………………………………35

7.5 Replacing the UPS equipped with a HotSwap MBP ……………………………………………. 37

7.6 Recycling the used equipment …………………………………………………………………………37

8. Troubleshooting …………………………………………………………………… 38

8.1 Typical alarms and faults ………………………………………………………………………………….38

8.2 Silencing the alarm …………………………………………………………………………………………40

8.3 Service and support ………………………………………………………………………………………..40

9. Specications ………………………………………………………………………. 41

9.1 Model specications ………………………………………………………………………………………. 41

10. Glossary …………………………………………………………………………….. 44

Page 6 8-11kVA EU_EN

1. Introduction

Thank you for selecting an EATON product to protect your electrical equipment.

The 9SX and 9PX range has been designed with the utmost care.

We recommend that you take the time to read this manual to take full advantage of the many features

of your UPS (Uninterruptible Power System).

Before installing your 9SX and 9PX, please read the booklet presenting the safety instructions.

Then follow the indications in this manual.

To discover the entire range of EATON products and the options available for the 9SX and 9PX range,

we invite you to visit our web site at www.eaton.com/powerquality or contact your EATON representative.

1.1 Environmental protection

EATON has implemented an environmental-protection policy.

Products are developed according to an eco-design approach.

Substances

This product does not contain CFCs, HCFCs or asbestos.

Packing

To improve waste treatment and facilitate recycling, separate the various packing components.

• The cardboard we use comprises over 50% of recycled cardboard.

• Sacks and bags are made of polyethylene.

• Packing materials are recyclable and bear the appropriate identication symbol 01

Materials Abbreviations Number in 01

the symbols

Polyethylene terephthalat PET 01

High-density polyethylene HDPE 02

Polyvinyl chloride PVC 03

Low-density polyethylene LDPE 04

Polypropylene PP 05

Polystyrene PS 06

Follow all local regulations for the disposal of packing materials.

End of life

EATON will process products at the end of their service life in compliance with local regulations.

EATON works with companies in charge of collecting and eliminating our products at the end of

their service life.

Product

The product is made up of recyclable materials.

Dismantling and destruction must take place in compliance with all local regulations concerning waste.

At the end of its service life, the product must be transported to a processing center for electrical and

electronic waste.

Battery

The product contains lead-acid batteries that must be processed according to applicable local regulations

concerning batteries.

The battery may be removed to comply with regulations and in view of correct disposal.

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1. Introduction

The Eaton® 9SX and 9PX uninterruptible power system (UPS) protects your sensitive electronic equipment

from the most common power problems, including power failures, power sags, power surges, brownouts,

line noise, high voltage spikes, frequency variations, switching transients, and harmonic distortion.

Power outages can occur when you least expect it and power quality can be erratic. These power problems

have the potential to corrupt critical data, destroy unsaved work sessions, and damage hardware — causing

hours of lost productivity and expensive repairs.

With the Eaton 9SX and 9PX, you can safely eliminate the effects of power disturbances and guard the

integrity of your equipment. Providing outstanding performance and reliability, the Eaton 9SX and 9PX’s

unique benets include:

• True online double-conversion technology with high power density, utility frequency independence, and

generator compatibility.

• ABM® technology that uses advanced battery management to increase battery service life, optimize

recharge time, and provide a warning before the end of useful battery life.

• Selectable High Efciency mode of operation.

• Standard communication options: one RS-232 communication port, one USB communication port, and

relay output contacts.

• Optional connectivity cards with enhanced communication capabilities.

• Extended runtime with up to twelve Extended Battery Modules (EBMs) per UPS.

• Firmware that is easily upgradable without a service call.

• Remote On/Off control through Remote On/Off (ROO) and Remote Power Off (RPO) ports.

• Backed by worldwide agency approvals.

Page 8 8-11kVA EU_EN

2. Presentation

2.1 Standard installations

Tower installation

D

W

Rack installation

D

W

Power module

Description Weights

(lb/kg)

Dimensions (inch/mm)

D x W x H

9SX 8000 Power Module 42 / 19 27.6 x 17.3 x 5.1 / 700 x 440 x 130

9SX 11000 Power Module 46 / 21 27.6 x 17.3 x 5.1 / 700 x 440 x 130

9PX 8000 Power Module 42 / 19 27.6 x 17.3 x 5.1 / 700 x 440 x 130

9PX 11000 Power Module 46 / 21 27.6 x 17.3 x 5.1 / 700 x 440 x 130

9SX EBM 240V 128 / 58 26.8 x 17.3 x 5.1 / 680 x 440 x 130

9PX EBM 240V 143 / 65 26.8 x 17.3 x 5.1 / 680 x 440 x 130

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2. Presentation

2.2 Rear panels

9SX 8000 (Power Module)

347 8 11

1 25 9

10

9SX 11000 (Power Module)

347 8

1 25 9

1011

9PX 8000 (Power Module)

346 7 8 11

1 25 9

10

9PX 11000 (Power Module)

346 7 8 11

1 25 9

10

1 RS232 communication port

2 USB communication port

3 Dry (relay) contacts communication

port

4 Connector for ROO (Remote On/Off)

control

5 Connectors for automatic recognition

of battery module

6 Connector for Parallel operation

(for 9PX only)

7 Connector for RPO (Remote Power Off)

control

8 Slot for optional communication card

9 Connector for battery module

10 Input/Output terminal blocks

11 Connector for HotSwap MBP detection

9SX/9PX EBM 240V (Extended Battery Module)

12 13 12 Connectors for battery modules

(to the UPS or to the other battery

modules)

13 Connectors for automatic recognition

of battery modules

Page 10 8-11kVA EU_EN

2. Presentation

2.3 Accessories

Part number Description

9SXEBM240,

9PXEBM240 Extended Battery Module

9RK Rack kit 9PX

Network-MS

Network-M2 Network card

Modbus-MS

INDGW-MS Modbus and network card

Relay-MS

INDRELAY-MS Relay card

MBP11Ki HotSwap MBP 11000i

SC240RT Supercharger 240VDC (when using more than 6 EBM)

TFMR11Ki Transformer 11000i

BINTSYS Battery Integration System

EBMCBL240 1.8m cable 240V EBM

MBP11Ki

8 2 6 4

3 517

1 Input/Output terminal blocks

2 Input/Output cables for connection to

the UPS

3 Bypass terminal blocks for connection

to the UPS

4 Normal AC source switch

5 Bypass AC source switch

6 Connector for HotSwap MBP detection

7 Manual Bypass switch

8 (4) 16A outlets

SC240RT

3

12

1 Input AC/Output DC terminal blocks

2 Connector for battery modules

(to the UPS and to the battery

modules)

3 Connector for automatic recognition

of the Supercharger (to the UPS and

to the battery modules)

TFMR11Ki

1 2 1 Input/Output terminal blocks

2 50A output circuit breaker

Page 11

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2. Presentation

2.4 Control panel

The UPS has a ve-button graphical LCD. It provides useful information about the UPS itself, load status,

events, measurements and settings.

Online mode

indicator (green)

Fault

indicator (red)

Online mode

100%

8min

1EBM

50%

5.0kW

5.5kVA

Efficiency: 95%

Escape Up Down Enter On/Off

button

Battery mode

indicator (orange)

Bypass mode

indicator (orange)

The following table shows the indicator status and description:

Indicator Status Description

Green On The UPS is operating normally on Online or on High

Efficiency mode.

Orange On The UPS is on Battery mode.

Orange

On The UPS is on Bypass mode.

Red

On The UPS has an active alarm or fault. See trouble-

shooting on page 38 for additional information.

Page 12 8-11kVA EU_EN

2. Presentation

2.5 LCD description

After 5 minutes of inactivity, the LCD displays the screen saver.

The LCD backlight automatically dims after 10 minutes of inactivity. Press any button to restore the screen.

Operation status

Load/equipment status

Online mode

100%

8min

1EBM

50%

5.0kW

5.5kVA

Efficiency: 95%

Battery status

Efficiency information

The following table describes the status information provided by the UPS

Note: If other indicator appears, see troubleshooting on page 38 for additional information.

Operation status Cause Description

Standby mode The UPS is Off. Equipment is powered but not

protected by the UPS.

Online mode The UPS is operating normally. The UPS is powering and protecting

the equipment.

Battery mode

1 beep every 10 seconds

A utility failure has occured and

the UPS is on Battery mode.

The UPS is powering the equipment

with the battery power.

Prepare your equipment for

shutdown.

End of backup time

1 beep every 3 seconds

The UPS is on Battery mode and

the battery is running low.

This warning is approximate, and

the actual time to shutdown may

vary significantly.

Depending on the UPS load

and number of Extended Battery

Modules (EBMs), the «Battery Low»

warning may occur before the

battery reaches 20% capacity.

High Efficiency mode The UPS is operating on High

Efficiency mode.

The UPS is powering and

protecting the equipment

Bypass mode An overload or a fault has occurred,

or a command has been received,

and the UPS is in Bypass mode.

Equipment is powered but not

protected by the UPS.

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2.6 Display functions

Press the Enter ( ) button to activate the menu options. Use the two middle buttons ( and ) to scroll

through the menu structure. Press the Enter ( ) button to select an option. Press the button to cancel

or return to the previous menu.

Main menu Submenu Display information or Menu function

Measurements [Load] W VA A pf / [Input/Bypass] V Hz /

[Output/Efficiency] V Hz%/ [Battery] % min V n° / [DCbus] V /

[Average power usage] Wh /

[Cumulat. power usage] Wh since date

Control Go to Bypass Transfers the UPS on Bypass mode

Start battery test Starts a manual battery test

Reset fault state Clears active fault

Restore factory set Returns all settings to original values

Reset average power Clears average power usage measurement

Reset cumul. power Clears cumulated power usage measurement

Dry contacts test Tests dry contact relay outputs

Settings Local settings Sets product general parameters

In/Out settings Sets Output parameters

On/Off settings Sets On/Off conditions

Battery settings Sets battery configuration

Event log Event filter Selects faults, alarms and/or events to display

Event list Displays the events stored

Reset event list Clears events

Fault log Fault list Displays the faults stored

Reset fault list Clears faults

Identification [Product type/model] / [Part/Serial number] / [UPS/NMC

firmware] / [Com card IPv4], [Com card IPv6], [Com card MAC] /

[Detected accessories]

Register product Links to Eaton registration website

2.7 User settings

The following table displays the options that can be changed by the user.

Submenu Available settings Default settings

Local settings

Language [English] [Français] [Deutsch]

[Español] [Русский] [Português]

[Italiano]

Menus, status, notices and alarms,

UPS fault, Event Log data and

settings are in all supported

languages.

[English]

User selectable when UPS is

powered for the first time.

Date/ time Format:

[International] [US]

[International]

LCD Modify LCD screen brightness and

contrast to be adapted to room light

conditions.

Audible alarm [Enabled] [Disabled on battery]

[Always disabled]

Enable or disable the buzzer

if an alarm occurs.

[Enabled]

In/Out settings

Output voltage [200V] [208V] [220V] [230V] [240V]

[250V] Can be changed only in

Standby mode

[230V]

Output frequency Frequency converter:

[Enabled] [Disabled]

Frequency settable in frequency

converter mode

Disabled

Output mode [Industrial] [Network]

Set UPS behavior regarding transfer

on Bypass

[Industrial]

Input volt hysteresis Sets input voltage hysteresis

from 1 to 10V

[10V]

High Efficiency

mode

[Enabled] [Disabled]

Power the output from Bypass

for high efficiency

[Disabled]

Bypass transfer [Transfer if BP AC NOK]

[Enabled] [Disabled]

Allow transfer on Bypass out

of tolerance

[Enabled]

2. Presentation

Page 14 8-11kVA EU_EN

2. Presentation

Submenu Available settings Default settings

In/Out settings

Interrupt time If Bypass transfer is enabled,

Interrupt time: [10ms] [20ms]

Define break duration when transfer

on Bypass

[10ms]

Overload

prealarm

[10%] … [102%]

Load % when overload alarm occurs

[102%]

Redundancy

mode

[Unitary UPS] [Hot Standby]

Force slew rate value to 0.5Hz/s

Unitary UPS

On/Off settings

Cold start [Enabled] [Disabled]

Authorize the product to start on

battery power.

[Enabled]

Forced reboot [Enabled] [Disabled]

If mains recover during a shutdown

sequence:

If set to Enabled, shutdown sequence

will complete and wait 10 seconds

prior to restart,

If set to Disabled, shutdown

sequence will not complete and

restart will occur immediately.

[Enabled]

Auto restart [Enabled] [Disabled]

Authorize the product to restart

automatically when mains recovers

after a complete battery discharge.

[Enabled]

Auto start [Enabled] [Disabled]

The UPS automatically starts up as

soon as mains power is available

(no need topress the button).

[Disabled]

Energy saving [Disabled] [100W] … [1000W]

If Enabled, UPS will shutdown after

5 min. of back-up time, if load is less

than threshold.

[Disabled]

Sleep mode [Enabled] [Disabled]

If Disabled, LCD and communication

will turn OFF immediately after UPS

is OFF.

If Enabled, LCD and communication

stays ON 1h30 min after UPS is OFF.

[Enabled]

Remote command [Enabled] [Disabled]

If Enabled, shutdown or restart

commands from software are

authorized.

[Enabled]

Bypass standby [Enabled] [Disabled]

Define if output is powered from

Bypass in Standby mode.

[Enabled]

Battery settings

Automatic battery

test

In constant charge mode:

[No test] [Every day] [Every week]

[Every month]

In ABM cycling mode :

[No test] [Every ABM cycle]

[Every ABM cycle]

Low battery

warning

[0%] … [100%]

The alarm triggers when the set

percentage of battery capacity is

reached during back-up time.

[20%]

Restart bat. level [0%] … [100%]

If set, automatic restart will occur

only when percentage of battery

charge is reached.

[0%]

Battery charge

mode

[ABM cycling] [Constant charge] [ABM cycling]

External battery [Auto detection]

[Manual EBM set.]

[Manual battery set.]

[No battery]

[Auto detection]

Using standard EBM, UPS

detects automatically the

number of EBM connected

Deep Disch.

protect.

[Yes] [No]

If set to Yes, the UPS automatically

prevents battery from deep discharge

by adapting end of back-up time

voltage threshold.

Warranty void if set to No.

[Yes]

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3.1 Inspecting the equipment

If any equipment has been damaged during shipment, keep the shipping cartons and packing materials

for the carrier or place of purchase and le a claim for shipping damage. If you discover damage after

acceptance, le a claim for concealed damage.

To le a claim for shipping damage or concealed damage:

1. File with the carrier within 15 days of receipt of the equipment;

2. Send a copy of the damage claim within 15 days to your service representative.

Check the battery recharge date on the shipping carton label. If the date has passed and the batte-

ries were never recharged, do not use the UPS. Contact your service representative.

3.2 Unpacking the cabinet

• Unpacking the cabinet in a low-temperature environment may cause condensation to occur in and

on the cabinet. Do not install the cabinet until the inside and outside of the cabinet are absolutely

dry (hazard of electric shock).

• The cabinet is heavy (see page 41). Follow Special precautions provided on page 4 and on the car—

ton.

Unpack the equipment and remove all the packing materials and shipping carton.

Note: Do not lift the UPS or EBM from the front panel.

Unpacking UPS and Extended Battery Module.

Discard or recycle the packaging in a responsible manner, or store it for future use.

Place the cabinet in a protected area that has adequate airow and is free of humidity, ammable gas, and

corrosion.

Packing materials must be disposed of in compliance with all local regulations concerning waste.

Recycling symbols are printed on the packing materials to facilitate sorting.

3. Installation

Page 16 8-11kVA EU_EN

3. Installation

3.3 Checking the accessory kit

• Verify that the following additional items are included with the UPS:

14

2

8

7

5

3

6

1 (2) Tower stands

2 Rack kit for 19-inch enclosures (optional)

3 (3) Cable glands for Input/Output

connection

4 Network communication card (optional,

standard on the Netpack versions)

5 RS232 communication cable

6 USB communication cable

7 User manual

8 Safety instructions

• If you ordered an optional Extended Battery Module (EBM), verify that the following additional items are

included with the EBM:

3

4

2

1

1 Battery power cable, attached with battery

detection cable

2 Stabilizer bracket (4 screws included)

3 Rack kit for 19-inch enclosures (optional)

4 EBM Installation manual.

Discard the EBM user’s guide if you are installing the EBM with a new UPS at the same time.

Use the UPS user’s guide to install both the UPS and the EBM.

If you ordered other UPS accessories, refer to specic user manuals to check the packing

contents.

Page 17

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3. Installation

3.4 Connecting the EBM(s)

A small amount of arcing may occur when connecting an EBM to the UPS. This is normal and will

not harm personnel. Insert the EBM cable into the UPS battery connector quickly and rmly.

1. Plug the EBM power cable(s) into the battery connector(s). Up to 12 EBM(s) may be connected

to the UPS. Supercharger is mandatory above 6 EBM(s).

2. Verify that the EBM connections are tight and that adequate bend radius and strain relief exist for

each cable.

3. Connect the battery detection cable(s) to the connector of the UPS and of the EBM(s).

For easier maintenance please leave 70 cm free space around the EBM.

3.5 Connecting other accessories

If you ordered other UPS accessories, refer to specic user manuals to check the connection

to the UPS.

Page 18 8-11kVA EU_EN

3. Installation

3.6 Tower installation

• Adjustment of the orientation of the LCD panel and of the logo.

• Adjustment of the angle of vision of the LCD panel.

If you ordered other UPS accessories, refer to specic user manuals to check the tower installation

with the UPS.

To install the cabinet:

1. Place the UPS on a at, stable surface in its nal location.

2. Always keep 150 mm of free space behind the UPS rear panel.

3. If installing additional cabinets, place them next to the UPS in their nal location.

Page 19

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3.7 Rack installation

If you ordered other UPS accessories, refer to specic user manuals to check the rack installation

with the UPS.

• Prepare EBM for rack mounting

This step requires two people.

The Extended Battery Module is very heavy. To ease its rack mounting, you can remove the battery pack

from the EBM as explained below.

1. Remove the center cover of the front panel.

2. Remove the four screws to open the front panel.

3. Remove the three screws to pull out the metal protection cover of the battery.

4. Pull out the plastic handle of the left and right battery packs, and slide the packs out slowly on to a at

and stable surface. Use two hands to support the battery packs. Set them aside for reinstalling after that

the EBM is rack mounted.

5. Mount the EBM on rack.

6. Put back the battery packs, screw back the metal protection cover and the front panel,

then clip the center cover.

3. Installation

Page 20 8-11kVA EU_EN

• Rack mounting of UPS, EBM, and accessory modules.

Follow steps 1 to 4 for module mounting on the rails.

1

3

4

4

3

2

The rails and necessary hardware are supplied by EATON (optional).

3. Installation

Page 21

8-11kVA EU_EN

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3.8 Installation requirements

Recommended protective devices and cable cross-sections

1. Recommended upstream protection

UPS power rating Upstream circuit breaker

8000VA D curve – 50A

11000VA D curve – 63A

2 poles circuit breaker

L1

to UPS Normal AC / Bypass AC source

Do not use 30 mA RCD/ELCB breaker upstream the UPS.

Read the Safety instructions page 3 regarding backfeed protection requirements.

2. Recommended cable cross-sections

Terminal

position

Wire

function

Terminal wire

size rating

Minimum input

wire size

Tightening

torque

L1 Phase 4-25 mm2 (12-4 AWG) 10 mm2 (8 AWG) 105°C

16 mm2 (6 AWG) 90°C

18 lb in / 2.03 Nm

N(L2) Neutral

(Phase)

Ground

Copper wire, solid or stranded.

3. Installation

Page 22 8-11kVA EU_EN

3.9 Installation depending on the system earthing arrangement (SEA)

l UPS with common Normal and Bypass AC inputs

10

10

10

Main low

voltage

switchboard

(MLVS)

Bypass AC

Normal AC

Load

Change in SEA between upstream and downstream or galvanic isolation required

10

10

10

or

Normal AC

Load

Main low

voltage

switchboard

(MLVS) Isolation

transformer

Bypass AC

Isolation

transformer

Normal AC

Bypass AC

Main low

voltage

switchboard

(MLVS)

Load

10

10

10

l UPS with separate Normal and Bypass AC inputs

10

10

10

Bypass AC

Normal AC

Load

Main low

voltage

switchboard

(MLVS) Isolation

transformer

Change in SEA between upstream and downstream or galvanic isolation required

Isolation

transformer

Isolation

transformer

Bypass AC

Normal AC

Load

Main low

voltage

switchboard

(MLVS)

10

10

10

*

The transformer is not necessary if:

• Normal and Bypass inputs are connected to the same source,

• and wires cross-sections and lengths of Normal and Bypass inputs are identical,

• and upstream protection is provided by only one switch with RCD (Residual Current

Device) for Normal and Bypass AC inputs.

3. Installation

Page 23

8-11kVA EU_EN

ENGLISH

3. Installation

l UPS with separate Normal and Bypass AC inputs, supplied by separate sources

10

10

10

10

10

10

Bypass AC

Bypass AC

Normal AC

Normal AC

Load

Load

MLVS1

MLVS1

MLVS2

MLVS2

Isolation

transformer

Isolation

transformer

Isolation

transformer

Change in SEA between upstream and downstream or galvanic isolation required

10

10

10

Bypass AC

Normal AC

Load

MLVS1

MLVS2

Isolation

transformer

l Frequency converter (without Bypass AC input)

Conguration used when the frequency of the application differs from Normal AC

(example: marine requirements).

Normal AC

Load

Main low

voltage

switchboard

(MLVS)

10

10

10

l Hot standby

Conguration used to provide N+1 redundancy to critical loads.

Normal AC

Load

Main low

voltage

switchboard

(MLVS)

10

10

10

10

10

10

Bypass AC

Normal AC

Isolation

transformer

Page 24 8-11kVA EU_EN

4. Power cables connection

4.1 Access to terminal blocks

1. Remove the terminal blocks cover (one screw)

2. Punch the knockouts and insert the cables/conduits inside

• High leakage current:

Earth connection essential before connecting supply.

4.2 Common input sources connection

This type of connection must be carried out by qualied electrical personnel

Before carrying out any connection, check that the upstream protection devices (Normal AC

source and Bypass AC source) are open «O» (Off).

Always connect the ground wire rst

If you ordered a HotSwap MBP, refer to the specic user manual to check the terminal blocks

connection of the UPS with the MBP.

L1L1L1

t

N(L2)

ttL1

N(L2) N(L2)

1. Make sure the jumper is connected

2. Insert the Normal AC cable through the cable

gland

3. Connect the three cables to the Normal AC source

terminal blocks

4. Insert the Output cable through the cable gland

5. Connect the three cables to the Output terminal

blocks

6. Put back and secure the terminal blocks cover

with the screw

7. Tighten the cable glands.

Page 25

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ENGLISH

4. Power cables connection

4.3 Separate input source connection

This type of connection must be carried out by qualied electrical personnel.

Before carrying out any connection, check that the upstream protection devices (Normal AC

source and Bypass AC source) are open «O» (Off).

Always connect the ground wire rst

If you ordered a HotSwap MBP, refer to the specic user manual to check the terminal blocks

connection of the UPS with the MBP.

L1L1L1

t

N(L2)

ttL1

N(L2) N(L2)

1. Remove the jumper

2. Insert the Normal AC cable through the cable

gland

3. Connect the three cables to the Normal AC source

terminal blocks

4. Insert the Bypass AC cable through the cable

gland

5. Connect the three cables to the Bypass AC source

terminal blocks

6. Insert the Output cable through the cable gland

7. Connect the three cables to the Output terminal

blocks

8. Put back and secure the terminal blocks cover

with the screws

9. Tighten the cable glands.

4.4 Frequency converter connection

This type of connection must be carried out by qualied electrical personnel.

Before carrying out any connection, check that the upstream protection device (Normal AC

source) is open «O» (Off).

Always connect the ground wire rst.

L1L1L1

t

N(L2)

ttL1

N(L2) N(L2)

1. Remove the jumper

2. Insert the Normal AC cable through the cable gland

3. Connect the three cables to the Normal AC source

terminal blocks

Do not connect anything to the Bypass

terminal blocks.

4. Insert the Output cable through the cable gland

5. Connect the three cables to the Output terminal

blocks

6. Put back and secure the terminal blocks cover with

the screws

7. Tighten the cable glands.

Page 26 8-11kVA EU_EN

5. Operation

5.1 UPS startup and shutdown

If you ordered a HotSwap MBP, refer to the specic user manual to check the startup sequence of

the UPS with the MBP.

Starting the UPS

Verify that the total equipment ratings do not exceed the UPS capacity to prevent an overload

alarm.

To start the UPS:

1. Verify that the EBM are connected to the UPS. See «Connecting the EBM(s)» on page 17.

2. Verify that the UPS terminal blocks are connected to AC source.

3. Set the upstream circuit breaker (not provided) to the «I» position (On) to switch on the utility power. The

UPS front panel display illuminates and shows EATON logo.

4. Verify that the UPS status screen shows , press to start.

5. Press the button on the UPS front panel for at least 3 seconds.

The UPS front panel display changes status to «UPS starting…».

6. Check the UPS front panel display for active alarms or notices. Resolve any active alarms before conti-

nuing. See «Troubleshooting» on page 38.

If the indicator is on, do not proceed until all alarms are clear. Check the UPS status from the front

panel to view the active alarms. Correct the alarms and restart if necessary.

7. Verify that the indicator illuminates solid, indicating that the UPS is operating normally and powe-

ring the output.

The UPS should be in Online mode.

The EBM charge to 90% capacity in less than 3 hours. However, Eaton recommends that the bat-

teries charge for 48 hours after installation or long-term storage.

Starting the UPS on Battery

Before using this feature, the UPS must have been powered by utility power with output enabled

at least once. Battery start can be disabled. See Coldstart setting in user settings on page 13.

To start the UPS on battery:

1. Press the button on the UPS front panel until the UPS front panel display illuminates and shows a

status of «UPS starting…».

The UPS cycles through Standby mode to Battery mode. The indicator illuminates solid.

The UPS supplies power to your equipment.

2. Check the UPS front panel display for active alarms or notices. Resolve any active alarms before conti-

nuing. See «Troubleshooting» on page 38.

Check the UPS status from the front panel to view the active alarms. Correct the alarms and restart if

necessary.

UPS shutdown

To shut down the UPS:

1. Press the button on the UPS front panel. The UPS transfers to Standby mode.

2. Set the upstream circuit breaker (not provided) to the «O» position (Off) to switch off the utility power.

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5. Operation

5.2 Operating modes

The Eaton 9SX and 9PX front panel indicates the UPS status through the UPS indicators, see page 13.

Online mode

During Online mode, the indicator illuminates solid and the UPS is powered from the utility.

The UPS monitors and charges the batteries as needed and provides ltered power protection to your

equipment. Optional High Efciency and Energy Saving settings minimize heat contribution to the rack

environment. See user settings on page 13.

Battery mode

When the UPS is operating during a power outage, the alarm beeps once every ten seconds and the

indicator illuminates solid. The necessary energy is provided by the battery.

When the utility power returns, the UPS transfers to Online mode operation while the battery recharges.

If battery capacity becomes low while in Battery mode, the audible alarm beeps once every 3 seconds.

This warning is approximate, and the actual time to shutdown may vary signicantly.

Shutdown all applications on the connected equipment because automatic UPS shutdown is imminent.

When utility power is restored after the UPS shuts down, the UPS automatically restarts.

Bypass mode

In the event of a UPS overload or internal failure, the UPS transfers your equipment to utility power.

Battery mode is not available and your equipment is not protected; however, the utility power continues

to be passively ltered by the UPS. The indicator illuminates.

Depending on overload conditions, the UPS remains in Bypass mode for at least 5 seconds and will stay

in this mode if three transfers to Bypass occur within 20 minutes.

The UPS transfers to Bypass mode when:

• the user activates Bypass mode through the front panel.

• the UPS detects an internal failure.

• the UPS has an overtemperature condition.

• the UPS has an overload condition listed in table 6 on page 42.

The UPS shuts down after a specied delay for overload conditions listed in table 6 on page 42.

The UPS remains on to alarm the fault

Standby mode

When the UPS is turned-off and remains connected to AC source, the UPS is in Standby mode.

Depending if Bypass Standby setting is enabled, the output is powered but not protected.

The battery recharges when necessary and the communication ports are powered.

5.3 Transferring the UPS between modes

From Online (or Battery) to Bypass mode. Press any button to activate the menu options, then select

Control and Go to Bypass.

From Bypass to Online (or Battery) mode. Press any button to activate the menu options, then select

Control and Go back normal.

Page 28 8-11kVA EU_EN

5. Operation

5.4 Setting High Efciency mode

In High Efciency mode, the UPS operates normally on Bypass and transfers to Online (or Battery) mode

in less than 10 ms when utility fails. Transfers to High Efciency mode will be active after 5 minutes

of Bypass voltage monitoring: if Bypass quality is not in tolerance, then the UPS will remain in Online

mode.

Eaton recommends to use the HE mode only to protect I/T equipment.

To set the High Efciency mode:

1. Put the UPS on Bypass: press any button to activate the menu options, select Control and Go to

Bypass.

2. Then press Escape and select Settings, In/Out settings, and High Efciency mode.

3. Select Enabled and Enter to conrm.

4. The UPS transfers to High Efciency mode in 5 minutes.

5.5 Conguring Bypass settings

The following settings are available for conguring Bypass operation.

Bypass transfer out of tolerance

1. Press any button to activate the menu options, then select Settings, Output settings, and Bypass

transfer.

2. Select Enabled or Disabled for BP AC NOK, and Enter to conrm.

If Enabled, the UPS transfers to Bypass even if Bypass AC source is out of tolerance, depending on

output mode. If Disabled, the UPS output is shutdown.

Interrupt time

This setting is displayed to dene the break duration during transfer to Bypass, only if transfer out of

tolerance is enabled. 10 ms or 20 ms can be selected.

5.6 Conguring battery settings

Automatic battery test

Automatic battery tests are done every week in constant charging mode and at each cycle in ABM mode.

The tests frequency can be modied.

During the test, the UPS transfers to Battery mode and discharges the batteries for 25 seconds under

load.

Battery mode is not displayed and battery low alarm does not activate during a battery test.

The battery test may be cancelled due to bad conditions, or failed.

Low battery warning

During discharge, the low battery alarm is activated if the battery capacity goes below 20%.

This threshold can be modied.

External battery setting

The number of Extended Battery Module is automatically detected, or can be set manually in number of

EBM or in Ah.

Deep discharge protection

This setting is recommended to avoid damaging the battery. Warranty is void if deep discharge protec-

tion is disabled.

Page 29

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ENGLISH

5. Operation

5.7 Retrieving the Event log

To retrieve the Event log through the display:

1. Press any button to activate the menu options, then select Event log.

2. Scroll through the listed events.

5.8 Retrieving the Fault log

To retrieve the Fault log through the display:

1. Press any button to activate the menu options, then select Fault log.

2. Scroll through the listed faults.

Page 30 8-11kVA EU_EN

6. Communication

6.1 Communication ports

• RS232 or USB communication ports

The RS232 and USB communication ports cannot operate simultaneously.

• Relay output contacts

The UPS incorporates four relay outputs; each information is available with a close or open contact.

1

6789

n.c. n.o. n.c.

common

n.o. n.o. n.c. n.o.

2345

Status active information: (if contact between pin and common is closed)

• Pin 1: not on Bypass

• Pin 2: load not protected

• Pin 3: not low battery

• Pin 4: not on Battery

• Pin 5: user common

• Pin 6: on Bypass

• Pin 7: low battery

• Pin 8: load protected

• Pin 9: on Battery

• n.o.: contact normally open

• n.c.: contact normally closed

The relay output contacts must not be connected to any utility connected circuits.

Reinforced insulation to the utility is required. The relay output contacts have a maximum rating

of 250 Vac/5A.

16

17

1. Connect the RS232 16 or USB

17 communication cable to

the serial or USB port on

the computer.

2. Connect the other end of the

communication cable 16 or

17 to the RS232 1 or USB 2

communication port on

the UPS.

The UPS can now communicate

with EATON power management

software.

Page 31

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ENGLISH

6. Communication

• Remote On/Off

Remote On/Off allows remote action of button to switch On/Off the UPS.

Normally open

When contact changes from open to closed, the UPS is switched-on (or stays On).

When contact changes from closed to open, the UPS is switched-off (or stays Off).

On/Off control via button has priority over the remote control.

• Remote Power Off

RPO is used to shutdown the UPS remotely. This feature can be used for shutting down the load and

the UPS by thermal relay, for instance in the event of room over temperature. When RPO is activated,

the UPS shuts down the output and all its power converters immediately. The UPS remains on to alarm

the fault.

The RPO circuit is an IEC 60950 safety extra low voltage (SELV) circuit. This circuit must be sepa-

rated from any hazardous voltage circuits by reinforced insulation.

• The RPO must not be connected to any utility connected circuits. Reinforced insulation to the

utility is required. The RPO switch must have a minimum rating of 27 Vdc and 20 mA and be

a dedicated latching-type switch not tied into any other circuit. The RPO signal must remain

active for at least 250 ms for proper operation.

• To ensure the UPS stops supplying power to the load during any mode of operation, the input

power must be disconnected from the UPS when the Remote Power Off function is activated.

Leave the RPO connector installed in the RPO port on the UPS even if the RPO function is not

needed.

RPO connections:

Internal power supply External power supply

Normally closed Normally open Normally closed Normally open

Terminal wire size rating is 0.32-4 mm2 (22-12 AWG).

Suggested wire size is 0.82 mm2 (18 AWG).

Page 32 8-11kVA EU_EN

6. Communication

Remote control connection and test

1. Check the UPS is shut down and the electrical supply network disconnected.

2. Remove RPO connector from the UPS by untting the screws.

3. Connect a normally closed volt-free contact between the two pins of connector.

Normally closed

Contact open: shut down of UPS

To return to normal operation, deactivate the external remote shut down

contact and restart the UPS from the front panel.

4. Plug the RPO connector into the back of the UPS and x the screws.

5. Connect and restart the UPS according to the previously described procedures.

6. Activate the external remote shut down contact to test the function.

Always test the RPO function before applying your critical load to avoid accidental load loss.

• Connectivity Cards

Connectivity cards allow the UPS to communicate in a variety of networking environments and with

different types of devices. The 9SX and 9PX models have one available communication bay for the

following connectivity cards:

• Network cards — has SNMP and HTTP capabilities as well as monitoring through a Web browser

interface; connects to Ethernet network. In addition, a Environmental Monitoring Probe can be atta-

ched to obtain humidity, temperature, smoke alarm, and security information.

• Industrial Gateway Card — has connection to Modbus protocol in addition to network management.

• Relay-MS card — has isolated dry contact (Form-C) relay outputs for UPS status: Utility failure, Battery

low, UPS alarm/OK, or on Bypass.

Page 33

8-11kVA EU_EN

ENGLISH

Installation of the communication cards

• Parallel communication port.

This slot is used for Parallel operation (only on 9PX models).

It is not necessary to shutdown

the UPS before installing

a communication card.

1. Remove the slot cover 4

secured by screws.

2. Insert the communication

card in the slot.

3. Secure the card cover with

the 2 screws.

6.2 Eaton Intelligent Power Software suite

Eaton Software suite provides up-to-date graphics of UPS power and system data and power ow.

It also gives you a complete record of critical power events, and it noties you of important UPS or power

information.

If there is a power outage and the 9SX and 9PX UPS battery power becomes low, Eaton Software suite can

automatically shut down your computer system to protect your data before the UPS shutdown occurs.

6. Communication

Page 34 8-11kVA EU_EN

7. UPS maintenance

7.1 Equipment care

For the best preventive maintenance, keep the area around the equipment clean and dust free.

If the atmosphere is very dusty, clean the outside of the system with a vacuum cleaner.

For full battery life, keep the equipment at an ambient temperature of 25°C (77°F).

If the UPS requires any type of transportation, verify that the UPS is disconnected and turned off.

The batteries are rated for a 3-5 year service life. The length of service life varies, depending on

the frequency of usage and ambient temperature. Batteries used beyond expected service life

will often have severely reduced runtimes. Replace batteries at least every 4 years to keep units

running at peak efciency.

7.2 Storing the equipment

If you store the equipment for a long period, recharge the battery every 6 months by connecting the UPS

to utility power. The EBM charge to 90% capacity in less than 3 hours.

However, Eaton recommends that the batteries charge for 48 hours after long-term storage.

Check the battery recharge date on the shipping carton label.

If the date has passed and the batteries were never recharged, do not use them. Contact your service

representative.

7.3 When to replace batteries

When the battery replacement screen is displayed, it is recommended to replace the batteries.

Contact your service representative to order new batteries.

%

n

M

Load not powered

4 years battery

Replacement is

recommended

Battery replacement

!

OK

Page 35

8-11kVA EU_EN

ENGLISH

7. UPS maintenance

7.4 Replacing batteries

DO NOT DISCONNECT the batteries while the UPS is in Battery mode.

Batteries can be replaced easily without turning off the UPS or disconnecting the load.

If you prefer to remove input power to change the batteries, see «UPS Shutdown» on page 26.

Consider all warnings, cautions, and notes before replacing batteries.

• Servicing should be performed by qualied service personnel knowledgeable of batteries and requi—

red precautions. Keep unauthorized personnel away from batteries.

• Batteries can present a risk of electrical shock or burn from high short circuit current.

Observe the following precautions:

1. Remove watches, rings, or other metal objects,

2. Use tools with insulated handles,

3. Do not lay tools or metal parts on top of batteries,

4. Wear rubber gloves and boots.

• When replacing batteries, replace with the same type and number of batteries or battery packs.

Contact your service representative to order new batteries.

• Proper disposal of batteries is required. Refer to your local codes for disposal requirements.

• Never dispose of batteries in a re. Batteries may explode when exposed to ame.

• Do not open or mutilate the battery or batteries. Released electrolyte is harmful to the skin and eyes

and may be extremely toxic.

• Determine if the battery is inadvertently grounded. If inadvertently grounded, remove source from

ground. Contact with any part of a grounded battery can result in electrical shock.

The likelihood of such shock can be reduced if such grounds are removed during installation and

maintenance (applicable to equipment and remote battery supplies not having a grounded supply

circuit).

• ELECTRIC ENERGY HAZARD. Do not attempt to alter any battery wiring or connectors. Attempting to

alter wiring can cause injury.

• Disconnect charging source prior to connecting or disconnecting battery terminals.

Page 36 8-11kVA EU_EN

7. UPS maintenance

• Replacing the EBM(s)

The EBM is heavy. Lifting the cabinet into a rack requires a minimum of two people.

To replace the EBM(s):

1. Unplug the EBM power cable and battery detection cable from the UPS.

If additional EBM(s) are installed, unplug the EBM power cable and battery detection cable

from each EBM.

2. Replace the EBM(s). See «Recycling the used equipment» on page 37 for proper disposal.

A small amount of arcing may occur when connecting an EBM to the UPS. This is normal and will

not harm personnel. Insert the EBM cable into the UPS battery connector quickly and rmly.

3. Plug the EBM cable(s) into the battery connector(s).

4. Verify that the EBM connections are tight and that adequate bend radius and strain relief exist for each

cable.

5. Connect the battery detection cable(s) to the connector of the UPS and of the EBM(s).

• Testing new batteries

To test new batteries:

1. Charge the batteries for 48 hours.

2. Press any button to activate the menu options.

3. Select Control then Start battery test.

The UPS starts a battery test if the batteries are fully charged, the UPS is in Normal mode with no active

alarms, and the bypass voltage is acceptable.

During the battery test, the UPS transfers to Battery mode and discharges the batteries for 25 seconds.

The front panel displays «Battery test in progress» and the percentage of the test completed.

Page 37

8-11kVA EU_EN

ENGLISH

7. UPS maintenance

7.5 Replacing the UPS equipped with a HotSwap MBP

The HotSwap MBP allows to service or replace the UPS without interrupting the connected loads.

Refer to the specic user manual for more information about HotSwap MBP.

To remove the UPS:

1. Press any button to activate the menu options. Select Control then Go to Bypass.

2. Check that the UPS is in Bypass mode (Bypass LED should be On).

3. Turn the HotSwap MBP switch to the Bypass position : the red LED on the HotSwap MBP goes On,

indicating that the load is now powered directly from utility power.

4. Set the Normal AC source and Bypass AC source switches on the HotSwap MBP to the «O» position

and wait for 30s.

5. The UPS stops and can now be disconnected.

To reinstall the UPS:

1. Check that the UPS is correctly connected to the HotSwap MBP.

2. Set the Normal AC source and Bypass AC source switches on the HotSwap MBP to the «I» position.

3. Press the button to switch On the UPS.

4. Select Control then Go to Bypass (Bypass LED should be On).

5. Turn the HotSwap MBP switch to the Normal position: the red LED on the HotSwap MBP goes Off,

indicating that the load is now powered by the UPS.

6. Select Control then Go back normal.

7. Check that the UPS is in Online mode: the load is now protected by the UPS (Online LED should be

On).

7.6 Recycling the used equipment

Contact your local recycling or hazardous waste center for information on proper disposal of the used

equipment.

• Do not dispose of the battery or batteries in a re. Batteries may explode. Proper disposal of batte—

ries is required. Refer to your local codes for disposal requirements.

• Do not open or mutilate the battery or batteries. Released electrolyte is harmful to the skin and eyes.

It may be toxic.

Do not discard the UPS or the UPS batteries in the trash. This product contains sealed, lead acid

batteries and must be disposed of properly. For more information, contact your local recycling/

reuse or hazardous waste center.

Do not discard waste electrical or electronic equipment (WEEE) in the trash. For proper disposal,

contact your local recycling/reuse or hazardous waste center.

Page 38 8-11kVA EU_EN

8. Troubleshooting

The Eaton 9PX and 9SX are designed for durable, automatic operation and also alert you whenever poten-

tial operating problems may occur. Usually the alarms shown by the control panel do not mean that the

output power is affected. Instead, they are preventive alarms intended to alert the user.

• Events are silent status information that are recorded into the Event log. Example = «AC freq in range».

• Alarms are recorded into the Event log and displayed on the LCD status screen with the logo blinking.

Some alarms may be announced by a beep every 3 seconds. Example = «Battery low».

• Faults are announced by a continuous beep and red LED, recorded into the Fault log and displayed on

the LCD with a specic message box. Example = Out. short circuit.

Use the following troubleshooting chart to determine the UPS alarm condition.

8.1 Typical alarms and faults

To check the Event log or Fault log :

1. Press any button on the front panel display to activate the menu options.

2. Press the button to select Event log or Fault log.

3. Scroll through the listed events or faults.

The following table describes typical conditions.

Conditions Possible cause Action

Battery mode

LED is On.

1 beep every 10 seconds.

A utility failure has occurred and

the UPS is in Battery mode.

The UPS is powering the equipment

with battery power. Prepare your

equipment for shutdown.

Battery low The UPS is in Battery mode and

the battery is running low.

This warning is approximate, and the

actual time to shutdown may vary

significantly.

Depending on the UPS load and

number of Extended Battery Modules

(EBMs), the «Battery Low» warning

may occur before the batteries reach

20% capacity.

LED is On.

1 beep every 3 seconds.

No battery The batteries are disconnected. Verify that all batteries are properly

connected.

If the condition persists, contact your

service representative.

LED is On.

Beep continuous.

Battery fault The battery test is failed due to

bad or disconnected batteries,

or the battery minimum voltage is

reached in ABM cycling mode.

Verify that all batteries are properly

connected. Start a new battery test :

if the condition persists, contact your

service representative.

LED is On.

Beep continuous.

The UPS does not

provide the expected

backup time.

The batteries need charging or

service.

Apply utility power for 48 hours to

charge the batteries. If the condition

persists, contact your service

representative.

Bypass mode An overload or a fault has

occurred, or a command has been

received and the UPS is in Bypass

mode

Equipment is powered but not

protected by the UPS.

Check for one of the following alarms:

overtemperature, overload or UPS

failure.

LED is on.

Power overload Power requirements exceed the

UPS capacity (greater than

100% of nominal; see in table 6

on page 42 for specific output

overload ranges).

Remove some of the equipment from

the UPS.

The UPS continues to operate, but

may switch to Bypass mode or shut

down if the load increases.

The alarm resets when the condition

becomes inactive.

LED is On.

Beep continuous.

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8-11kVA EU_EN

ENGLISH

8. Troubleshooting

UPS overtemperature The UPS internal temperature is

too high or a fan has failed.

At the warning level, the UPS

generates the alarm but remains

in the current operating state.

If the temperature rises another

10°C, the UPS transfers to Bypass

mode or shuts down if Bypass is

unusable.

If the UPS transferred to Bypass

mode, the UPS will return to normal

operation when the temperature drops

5°C below the warning level.

If the condition persists, shut down

the UPS.

Clear vents and remove any heat

sources. Allow the UPS to cool.

Ensure the airflow around the UPS is

not restricted. Restart the UPS.

If the condition continues to persist,

contact your service representative.

LED is On.

1 beep every 3 seconds.

The UPS does not start. The input source is not connected

correctly.

Check the input connections.

The Remote Power Off (RPO)

switch is active or the RPO

connector is missing.

If the UPS Status menu displays the

«Remote Power Off» notice, inactivate

the RPO input.

Input bad wiring /

Output bad wiring

Input/Output cables are not

connected to the correct terminal

blocks.

Connect correctly the Input/Output

cables.

Led is On.

Beep continuous.

MBP disconnected The HotSwap MBP is no more

connected to the UPS.

If the HotSwap MBP is connected

to the UPS, check that the detection

connector is correctly plugged.

Page 40 8-11kVA EU_EN

8.2 Silencing the alarm

Press the ESC (Escape) button on the front panel display to silence the alarm. Check the alarm condition

and perform the applicable action to resolve the condition. If the alarm status changes, the alarm beeps

again, overriding the previous alarm silencing.

8.3 Service and support

If you have any questions or problems with the UPS, call your Local Distributor or your local service

representative and ask for a UPS technical representative.

Please have the following information ready when you call for service:

• Model number

• Serial number

• Firmware version number

• Date of failure or problem

• Symptoms of failure or problem

• Customer return address and contact information

If repair is required, you will be given a Returned Material Authorization (RMA) number. This number must

appear on the outside of the package and on the Bill Of Lading (if applicable). Use the original packaging

or request packaging from the Help Desk or distributor. Units damaged in shipment as a result of improper

packaging are not covered under warranty. A replacement or repair unit will be shipped, freight prepaid for

all warrantied units.

For critical applications, immediate replacement may be available. Call the Help Desk for the

dealer or distributor nearest you.

8. Troubleshooting

Page 41

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9. Specifications

9.1 Model specications

Table 1. Power Module model list

Model Power Ratings

9SX8KiPM 8000VA / 7200W

9PX8KiPM 8000VA / 7200W

9SX11KiPM,

9PX11KiPM

10000VA / 9000W at 200V, 208V, 250V output

11000VA / 9900W at 220V output

11000VA / 10000W at 230V, 240V output

Table 2. Extended Battery Module model list

Model Configuration Battery voltage For power ratings

9SXEBM240 Rack / Tower 240Vdc 8000-11000VA

9PXEBM240 Rack / Tower 240Vdc 8000-11000VA

Table 3. Weights and dimensions

Model (Power Module) Dimensions D x W x H (mm / inch) Weight (lb / kg)

9SX8KiPM 700 x 440 x 130 (27.6 x 17.3 x 5.1) 42 / 19

9PX8KiPM 700 x 440 x 130 (27.6 x 17.3 x 5.1) 42 / 19

9SX11KiPM 700 x 440 x 130 (27.6 x 17.3 x 5.1) 46 / 21

9PX11KiPM 700 x 440 x 130 (27.6 x 17.3 x 5.1) 46 / 21

Model (EBM) Dimensions D x W x H (mm / inch) Weight (lb / kg)

9SXEBM240 680 x 440 x 130 (26.8 x 17.3 x 5.1) 128 / 58

9PXEBM240 680 x 440 x 130 (26.8 x 17.3 x 5.1) 143 / 65

Table 4. Electrical input

Nominal frequency 50/60Hz auto-sensing

Frequency range 50Hz : 40-60Hz before transfer to battery

60Hz : 50-70Hz before transfer to battery

Bypass voltage range -20% / +15% of nominal value (default)

Noise filtering MOV for normal and common mode noise

Model Default input

(Voltage/Current)

Selectable input

Voltage range

Voltage

at 100% Load

9SX8KiPM 230V / 33.1A 200V, 208V, 220V,

230V, 240V, 250V

176-276V

9PX8KiPM

9SX11KiPM 230V / 45.8A 200V, 208V, 220V,

230V, 240V, 250V

176-276V

9PX11KiPM

Table 5. Electrical input connections

Model Input connection Input cable

9SX8KiPM Hardwired Not provided

9PX8KiPM

9SX11KiPM

9PX11KiPM

Page 42 8-11kVA EU_EN

9. Specifications

Table 6. Electrical output

All models Normal mode Battery mode

Voltage regulation ±1% ±1%

Efficiency > 98% (High Efficiency mode)

> 94.5% for 8kVA models

> 95% for 11kVA models

> 91%

Frequency regulation Sync with line ±5% of nominal line

frequency (outside this range: ±0.5%

of auto-selected nominal frequency)

±0.5% of auto-selected nominal

frequency

Nominal output 200V*, 208V*, 220V*, 230V, 240V, 250V* (voltage configurable)

8000/11000VA* 7200/10000W*

Frequency 50 or 60Hz, autosensing or configurable as a frequency converter

Output overload 100-102% : no alarm

102-110% : load transfers to Bypass mode after 2 minutes

110-125% : load transfers to Bypass mode after 1 minute

125-150% : load transfers to Bypass mode after 10s

> 150% : load transfers to Bypass mode after 500ms

Output overload

(Bypass mode)

100-125% : no alarm

125-150% : UPS shuts down after 1 minute

> 150% : UPS shuts down after 1s

Voltage waveform Sinewave

Harmonic distortion < 2% THDV on linear load

< 5% THDV on non-linear load

Transfer time Online mode: 0 ms (no break)

High Efficiency mode: 10ms maximum (due to loss of utility)

Power factor 0.9

Load crest ratio 3 to 1

* 200/208/250V are derated at 10000VA 9000W, 220V is derated at 9900W for 11kVA models.

Table 7. Electrical output connections

Model Output connection Output cable

9SX8KiPM Hardwired Not provided

9PX8KiPM

9SX11KiPM

9PX11KiPM

Table 8. Environmental and safety

EMC certifications IEC/EN 62040-1: 2008

IEC/EN 62040-2: 2006 Cat. C2

IEC/EN 62040-3: 2011

IEC 60950-1

UL 1778 4th

CSA 22.2

EMC (Emissions)* CISPR22 Class A

AS/NZS 22 Class A

IEC 61000-3-2 (-3-12)

IEC 61000-3-3 (-3-11)

FCC part 15 Class A

EMC (Immunity) IEC 61000-2-2

IEC 61000-4-2, Level 3

IEC 61000-4-3, Level 3

IEC 61000-4-4, Level 4 (also on signal ports)

IEC 61000-4-5, Level 4, Criteria B

IEC 61000-4-6, Level 3

IEC 61000-4-8, Level 4

IEC 61000-4-11

* for output cable < 10m.

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8-11kVA EU_EN

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9. Specifications

Agency markings CE / C-Tick / cULus

Operating temperature 0 to 40°C (32 to 104°F) in Online mode, with linear derating for altitude

Note: thermal protection switches load to Bypass in case of overheating.

Storage temperature 0 to 40°C (32 to 104°F) with batteries

-15 to 60°C (5 to 140°F) without batteries

Transit temperature -25 to 55°C (-13 to 130°F)

Relative humidity 0 to 95% no condensing

Operating altitude Up to 3,000 meters (9,843 ft) above sea level with 10% derating per 1000m

Transit altitude Up to 10,000 meters (32,808 ft) above sea level

Audible noise < 48 dBA at 1 meter typical for 8kVA models

< 50 dBA at 1 meter typical for 11kVA models

Table 9. Battery

EBMs

Rack / Tower

configuration

9SXEBM240: 240Vdc 20 x 12V, 7Ah

9PXEBM240: 240Vdc 20 x 12V, 9Ah

Fuses 63A for 8kVA models

80A for 11kVA models and EBM

Type Sealed, maintenance-free, valve-regulated, lead-acid,

with minimum 3-year float service life at 25°C (77°F).

Lifetime is reduced above 30 °C.

Monitoring Advanced monitoring for earlier failure detection and warning

Battery port External three-pole SBS75G White connector on Power Module for connection

to EBM

EBM battery

cable length

40cm (15.7in)

Table 10. Communication options

Communication bay (1) available independent communication bay for connectivity cards

Compatible connectivity

cards

Network-MS

Modbus-MS

Relay-MS

Communication ports RS-232 (DB9): 1200-19200 bps

USB: 19200 bps

Parallel port (DB15): only for 9PX models

Relay output contacts (4) relay outputs (normally open or normally closed)

Remote On/Off 2 pins jumper (normally open)

Remote Power Off 3 pins jumper (normally open or normally closed)

Page 44 8-11kVA EU_EN

10. Glossary

Bypass AC source Source supplying the bypass line. The equipment can be transferred to the

bypass line if an overload occurs on the UPS output, for maintenance or in

the event of a malfunction.

Frequency converter Operating mode used to convert the AC-power frequency between the UPS input

and output (50Hz -> 60Hz or 60Hz -> 50Hz).

Low-battery warning This is a battery-voltage level indicating that battery power is low and that

the user must take action to prevent the imminent break in the supply of power

to the load.

Backup time Time during which the load can be supplied by the UPS operating on battery

power.

Load Devices or equipment connected to the UPS output.

HE mode Operating mode by which the load is supplied directly by the AC source if it is

within the tolerances dened by the user. This mode reduces the consumption

of electrical power

Manual bypass Rotary switch controlled by the user, used to connect the loads directly to the

AC source. Transfer of the load to the manual bypass enables UPS maintenance

without interrupting the supply of power to the connected loads.

Normal (double The normal UPS operating mode in which the AC source supplies the UPS which

conversion) mode in turn supplies the connected loads (after electronic double conversion).

Normal AC source Normal source of power for the UPS.

Relay contacts Contacts supplying information to the user in the form of signals.

UPS Uninterruptible Power Supply.