Grandstream gxp2000 инструкция на русском

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  Grandstream Networks, Inc. GXP – 2000 SIP Enterprise Phone GXP– 2000 User’s Manual www.grandstream.com Firmware Version 1.1.1.14 support @grandstream.com[…]

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  TABLE OF CONTENTS GXW- 2000 USER’S MANUAL WELCOME………………………………………………………………………………………………………… ………………………. 4 INSTALLA TION ……………………………………………………………………………………………………. ……………..[…]

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  TABLE OF FIGURES GXW- 2000 USER’S MANUAL F IGURE 1: C ONNECTING THE GXP-2000 …………………………………………………………………………………………… 5 F IGURE 2: C ONNECTING THE GXP-2000 AND THE GXP-E XTENSION ……………………………………………………….. 7 F IGURE 3: GXP-2000 I NTERNAL H EADS[…]

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  Welcome Thank you for purchasing the Grand stream GXP – 2000 SIP Enterprise Phone, an affordable, high-quality IP phone designed for the small to large busi ness enterprise. Grandstream GXP-2000 is a next-generation enterprise SI P telephone that is feature rich, ea sy to use, supports Power-over-Ethernet. The GXP-2000 is idea l for the small and[…]

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  Installation E QUIPMENT P ACKAGING The GXP-2000 phone package contains: 1) One GXP-2000 Main Case er Adaptor he GX tains: 7) One PS2 cable ptor C ONNE TING Y OUR P HONE Figure 1: Connecting the GXP-2000 Table 1: Definitions of th 2) One Handset rd 3) One Phone Co 4) One Universal Pow 5) One Ethernet Cable T P-Extension package con 6) One GXP-Extens[…]

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  W A GX all m one on the wall, place two fixed hangers on the wall, ang the back of the phone on the fixed hangers. om the handset cradle, rotate the tab and plug it additional programmable extension s. n has 56 multi-purpose keys, dual color LEDs (red/gre en) and support BLF (busy ld) and BLA (bridg d line appearance). Connect the first GXP -EXT to[…]

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  Figure 2: Connecting the GXP-2000 and the GXP-Extensio n Extension GXP-2000 w/GXP-Extension GXP Connecting the GXP-2000 Reverse side of conn ction w/GXP-Extension e w/connection plate OTE: Ensure your GXP-2000 h as the latest firmware at http://www.grandstream.com/y-firmware.htm N . IGURE 3: GXP-2000 I NTERNAL H EA DSE T W IRING S CHEM A F OTE: A 3[…]

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  P Back View Desk View Side View roduct Overview Table 2: GXP Key Features in a Glance Feature Benefit Open Standards Compatible SIP 2.0, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A record and SRV), DHCP (b oth client and server), PPPoE, TFTP, NTP, Telnet, and TLS. Network Interfac es Dual 10/100mbps Ethernet ports; 2 USB (2.0) host p o[…]

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  Table 4: GXP-2000 Techni Lines 4 dire ct lines cal Specifications with 7 speed dial keys; up to 11 line calls (with an addi tional 112 lines daisy-chained GXP Protocol Support Support SIP 2.0, TCP/UDP/IP, PPPoE, RTP/RTCP, SRTP by SDES, HTTP, ARP/RARP, ICMP, DNS, DHCP, NTP/SNTP , TFTP, SIMPLE/PRESENCE protocols Support multiple SIP accounts and up t[…]

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  Using GXP-2000 SIP Enterprise Phone F AMILIAR Table 5: LCD Icon G ETTING WITH LCD Definitions Icon LCD Icon Definitions Connectivity Status / SIP Proxy/Se rver Icon: Solid – connected to SIP Server/IP address received Blinking – physical connection failed Blank – SIP Proxy/Server not registered Phone Status Ic on: OFF when the handset is on-h[…]

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  Figure 4: Getting Familiar with Keypad Table 6: GXP Button Definitions Key Button Key Button Defini tions LINE1-LINE4 4 Line keys with LED, can be c onfigured to different SIP profiles UP ↑ Use button to select next “Menu Item” when phone is in ke ypad configuration mode; Or increase handset/speakerpho ne volume when phone is ACTIVE; Or incre[…]

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  C OMPLETING AND A NSWERING P HONE C ALLS Handset, Speakerphone and He adset Mode Handset can be toggled between Speaker or Headset. To switch between Handset and Speaker/Headset, press the Hook Flash in the handset cradle or press the SPEAKER button. Multiple SIP Accounts and Lines The GXP-2000 can support up to 4 independent SIP accounts. Each acc[…]

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  Making Calls using IP Addresses Direct IP calling allows two phone s to talk to each other in an ad hoc fashion without a SIP proxy. VoIP sing private or public IP addresses, or ll. t. PN by keying in the last octet in the IP address. This simulates x X is completed. “aaa.b bb.ccc” is from the local IP ddress regardless of sub net mask. The num[…]

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  2. Attended (or Supervised) Transfer: Press “Linex” button to make a call and au tomatically OTE: To transfer calls a cross SIP domains, SIP servic e providers must support transfer across SIP domains account SIP profile . 3-Way C 1. Initiate a Conference Call : Place first call(er) on HOLD, call second party. Press the CO NF anyone, press CONF[…]

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  Extensi The fifty n GXP-Ext ension board function the same as multi-functional ne vanced telephony features. Tab on Board -six multi-functional buttons o buttons on the phone base station. These exten sio ns are fully programmable but can not be used as li keys. C ALL F EATURES The GXP-2000 supports traditional and ad le 7: GXP-2000 Call Features K[…]

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  C ONFIGURATION C ONFIGURATION W IT G UIDE H K EYPAD e automatically exit s MENU mode with an i ncoming call, the phone i s off-hook or the MENU mo de if ft idle for 20 seconds. onfiguration Menu cluding To enter the MENU, press the round button. Navigate t he menu by using the a rrow keys: up/down and left/right. Press the OK button to confirm a me[…]

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  Display “ Configure ” Press Menu button to display the configuration selections: “ Network ” or “ SIP ” or “ Audio ” or “ Upgrade ” or “ Factory Reset ” More detailed information on these selections are in the web configuration page. Press ‘ ↓ ’ or ’ ↑ ’ to toggle the selection. Press ‘ ← ’ to return the ma[…]

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  C ONFIGURATION W ITH W EB B ROWSER dded Web s edded ser to conf t’s IE or ozilla Firefox. CCESS THE W EB C ONFIGURATION he GXP IP Phone Web Configur hone-IP-Address The GXP-2000 embe TML pages allow a u erver responds to HTTP/HTTPS GET/POST requests. Emb rough a Web browser su ch as Microsof H igure the IP phone th M A M ENU T ation Menu URL: htt[…]

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  Table 10: Device Configuration — Status Definitio ns Hardware Revision Hardware version number: Main Board, Interface Board The device ID, in HEX format. This is a very important ID for ISP troubleshooting. MAC Address IP Address This field shows IP address of GXP-2000 Product Model This field contains the product model information. Software Versio[…]

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  A DVANCED U SER C ONFIGUR ATION To login to the Advan password is case sen ced U section 5.2.1. The sitive default password for is “admin”. er configurati tion, but also advanced such as SIP rsal Setting and other miscellaneous d Use ser Configuration page, please follow the instructions in with a maximum length of 25 characters and the factory[…]

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  Default is 4 se No Key Entry Timeout conds . Use # as This parameter allows users to configu re the “#” key as the “Send” (or “Dial”) key. If set Dial Key to “Yes”, the “#” key will immedi ately send the call. In this case, this key is essentially equivalent to the “(Re)Dial” key. If set to “No”, the “#” key is inclu[…]

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  L Enable XML Idle Screen via TFTP or HTTP. Define XML server pat h. Idle Screen XM This parameter sets the payload type for DTMF u sing RFC2833. Default is 101 . DTMF Payload Typ e The IP address or URL of System log server. This feature is espe cially useful for ITSPs. Syslog Server Select the ATA to report the log level. Default is NONE . The lev[…]

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  I NDIVIDUAL A CCOUN The GXP-2000 has 4 lin T S ETTINGS e appearances, each with an indep endent SIP account. Each SIP accou nt o cc requires its own c nfiguration page. T heir co nfigurations are identical. Table 12: SIP A ount Configuration Page Definiti ons Account Activ e This field indicates whether the accou nt is active. The default value for[…]

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  NAT Traversal This parameter activates the NAT traversal m echanism. If activated (by choosing “Yes”) and a STUN server is also specif ied, the phone performs a ccording to the STUN client specification. Using this mode, the embedded STUN client detects if and what type of NAT/Firewall configuration is used. If the detected NAT is a Full Cone, […]

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  Force INVITE Session Timer can be ref reshed using INVITE method or UPDATE method. Select “Yes” to use INVITE method to refresh th e session timer. PRACK (Provisional Acknowledgment) method enabl es reliability to SIP provisional respo nses (1xx series). Th is is required to support PSTN inter- networking.. Enable 100rel There are 4 uniquely de[…]

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  Saving the Con r make figuration After the use s a chan The LCD will then display the followi Grandstream recomme nds Rebooting the Phone from Remote ton a will then display the following sc n Wait 30 seconds to log-in again UGH S E tomatic wnloading the 00b82xxx GAPSLITE — Grandstream A GXP-2000. It is license d-based software. GAPSLIT c remote he[…]

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  Software Upgrade & Customization The corresponding onfiguration settings are i n the ADVANCED SETTINGS configuration page . irmware Upgrade through TFTP/HTTP :6688/Grandstream/1.0.0.1 8 • 168.75.215.189 ey Pad Menu ct DVANCED SETTINGS page, enter the Upg rade Server’s IP address or FQDN in the “Upgrade Se rver” uring this stage, the LCD[…]

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  Directions to configure local TFTP : 1. Unzip the file and put all of them under the root directory of the TFTP server. 2. The PC running the TFTP server and the GXP-2000 should be in t he same LAN segment. 3. Go to File -> Configure -> Security to chang «Receive Only» to «Transmit Only» for the fir e the TFTP server'[…]

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  Restore Factory Default Setting WA I of the phone. Please dstream is not resp Dire RN NG: Restoring the Factory Default Setting will delete all configuration information backup or print all the settings before you restoring fact ory default settings. Gran onsible for resto ring lo st param eters and ca nnot connect to your VoIP service provider. ct[…]

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  Glossary of Terms ADSL Asymmetric Digital Subscri ber Line: Modems a ttached to twisted pair copper wiring that transmit from 1.5 Mbps to 9 Mbps downstream (t o the subscriber) and from 16 kbps to 800 kbps upstream, depending on line distance. AGC Automatic Gain Control is an electronic system found in many types of dev ices. Its purpose is to ing […]

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  FQDN Fully Qualified Domai domain. For example, www.g n Name. A FQDN consists of a host and domain name, including top-level randstream.com is a fully qualified domain name. www is the host, or rom the telephone comp any like AT&T. They should also operate the same es (by an FXO interface, of course). ion of computers that use TCP/IP. DHCP can […]

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  MTU A Maximum Transmission Unit (MTU) i s the largest size packet or frame , specified in octet s (eight- bit bytes), that can be sent in a packet- or frame- based network su ch as the Internet. The maximu Ethernet is 1500 byte. m for xchan ge and synchronize time over networks Th e port used BP/SBC Outbound Proxy or another name Sessi on Border Co[…]

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  UDP User Datagram Protocol (UDP) is one of the core protocols o f the Internet protocol suite . Using UDP, programs on networked computers can send short message s known as datagrams to one another. UDP does not provide t he reliab ility and ordering guarantee s that TCP does; datagrams may arrive out of rder or go missi ng without notice. However,[…]

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• Page 1: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 1 of 44 Firmware 1.2. 5 .3 Last Updated: 03 /2011 Grandstream Networks, Inc. GX P2020/GXP2010/GXP 2000/GXP1200/GXP280/G XP285 Enterpris e IP Phones GXP- 2020 GXP- 201 0 GXP- 1200 GXP- 280/GXP — 285 GXP- 2000[…]

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  Grandstream N et works, Inc. GXP User Ma n ual Page 2 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 TABLE OF CONTEN TS GXP USER MANUAL WELCOME …………………………………………………………………………………… ………………………………………………………. . 4 INSTALLATION …………………….[…]

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  Grandstream N et works, Inc. GXP User Ma n ual Page 3 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Table 7: GXP Technical Specification s …………………….. …………………………………………….. ………. 11 Table 8: LCD Buttons ……………….. ………………………………… ………………………….[…]

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  Grandstream N et works, Inc. GXP User Ma n ual Page 4 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Welcome Your Grandstream GX P Series IP phon e features a new sophisticated design and is very e asy to use. The GXP combines advanced featur e functionality with the latest t ec hnology to offer excellent audi o quality , ease of use, expandabil […]

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  Grandstream N et works, Inc. GXP User Ma n ual Page 5 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Installation E QUIPMENT P ACKAGING Table 1: Equipment Packaging GXP — 280/285 GXP — 1200 GXP — 2000 GXP — 2010 GXP — 2020 Main Case Yes Yes Yes Yes Yes Handset Yes Yes Yes Yes Yes Phone Cord Yes Yes Yes Yes Yes Pow er A dap to r Yes Yes Yes Yes Ye[…]

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  Grandstream N et works, Inc. GXP User Ma n ual Page 6 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 1) One GXP Ext ension unit 2) One PS2 cabl e 3) One connecti on plat e 4) One Universa l P ower Adaptor F IGURE 1: C ONNECTING THE GXP – 200 0 AND THE GXP –E XTENSION GXP – 2000 w/GXP –Extension GXP Extension Connecting the GXP – 2000 w […]

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  Grandstream N et works, Inc. GXP User Ma n ual Page 7 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Figure 2 : GXP – 2000 Internal Headset Wi ri ng Schema NOT E: For GXP — 2000 HW REV. 0.3 and 0.4, a 3.5mm to 2.5m m plug converter is require d to use a 2.5mm headset. The converter ca n be purchased at any el e c tronics store. S AFETY C OMPL I[…]

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  Grandstream N et works, Inc. GXP User Ma n ual Page 8 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Product Overvie w Table 3 : GX P Product Models Model Picture Ove rview GXP — 280 GXP280 is an entry — level SIP phone. It features:  Single line  Three soft key s GXP — 285 GXP285 is an entry — l evel SIP phone. It features:  Single line[…]

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  Grandstream N et works, Inc. GXP User Ma n ual Page 9 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 GXP — 2020 GXP2020 is an execut ive SIP phone. I t features:  Six lines  Seven programm abl e h ard keys  Four XML programm able soft key s  PoE Supported Table 4 : GX P Comparison Guide Features GXP — 280/285 GXP — 1200 GXP — 200 0 GX[…]

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  Grandstream N et works, Inc. GXP User Ma n ual Page 10 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Table 6 : GXP Hardware Specificatio ns LAN Interface (Ethernet ports) Two (2) 10/100 Mbps Ful l/Half Duplex Eth ernet Switch with LAN and PC port with auto detection Graphic LCD Disp lay GXP — 280/ 285 GXP — 1200 GXP — 2000 GXP — 2010 GXP — 2020 […]

• Page 11: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 11 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Table 7 : GXP Technical Specificatio ns Lines Multiple direct lines with in depe ndent SIP account s, p rogrammable spee d dia l keys , XML programmable s of t — keys ( non programmabl e on GXP — 280/285 , GXP1200 , GXP2000 ). Protocol Support Su[…]

• Page 12: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 12 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 (attended/blin d), call forwa rd, call waitin g, caller ID, mute, redi al, call log, c aller ID display or block , Do — Not — Dist urb (DND) and volume control Multi — party c onfe r encing (up to 5 ), dial plan prefix , off — hook auto dial, aut[…]

• Page 13: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 13 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Using the GXP SI P Enterprise Phone G ETTING F AMILIAR WITH T HE LCD GXP -2x xx has a dynamic and customizable s creen. The screen display s differently dependi ng on whether the phone is idle or in u se (active screen ). Table 8 : LCD Button s K[…]

• Page 14: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 14 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 SPECIAL SOFT BUTTONS ( Excluding GXP2000 and Only When I ntegrated with GXE5024/50 28) Call Parking : FOR GXP2020/G XP2010 ONLY . Refer to the GXE5024/5028 Onli ne User Manual for more inform ation. • Call P ark When a GXP2020 dials out, t he C[…]

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  Grandstream N et works, Inc. GXP User Ma n ual Page 15 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Calls Forw arded Icon: INDICATES calls are forwarded Follow ‘call forwar di ng’ procedures Handset , Speakerp hone and R ing Volume Icon: Each icon app ears next to the volume ico n To adjust volu me, use the up/do wn button Real – time Clo[…]

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  Grandstream N et works, Inc. GXP User Ma n ual Page 16 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 T ABL E 10 : GXP K EYPAD B UTTON S Key Button Key Button Defini tions LINE BUTTONS Line keys with LED, can be configured t o different SIP prof iles TRANSFER TRANSFE R key: T ransfer an ACTI V E call t o another number CONF Press CONF but t on to[…]

• Page 17: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 17 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 M AKING P HONE C ALLS Handset, Sp ea ker phone and Headset Mode The GXP series phone s allow you make phone calls via handset, s peakerph one, or headset mode. During the active calls the us er can s witch betw een the ha ndset and the s pea ker […]

• Page 18: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 18 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 3. C ALL R ETURN : To call the last phone nu mber that call ed your phone. When returning a call , the phone will us e the same SIP acco unt as the call was made t o. Thus, when returning a call m ade t o the third SIP acc ount , the phone will u[…]

• Page 19: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 19 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Note: The multi — funct ional buttons will function as LINE keys when all LINEs are busy . The LED will fl ash in red to indicate an incoming call. Press the button to pick up t he call. If any one of the Multi Purpose K eys is associated wit h a[…]

• Page 20: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 20 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 A NSWERING P HON E C ALLS Receivin g Calls 1. Incoming sin gle call : Phone rings with selecte d ring-tone. The corresponding a ccount LINE flashes red. Answe r call by taking Ha ndset/SPE AKER/Headset off hook or pressing SPE AKER or by pressing[…]

• Page 21: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 21 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 1. Blind Transfer: Press “ TRANSFER ( or TRNF for GXP — 2000) ” button, then dial the number and press the “SEND” but t on to complete tr ansfer of act iv e call. 2. Attended (or Superv ised) Transfer: Press “LINEx” but ton to make a […]

• Page 22: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 22 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 NOTE: The party that starts the c onference call h as to remain in t he conference f or its entire dur ation, you can put the party on mut e but it must rem ai n in t he conversation. Voice Me ssages ( Message Waitin g Indicat or) A blinking red […]

• Page 23: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 23 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 C ALL F EATURES The GXP supports tr adi t ional and advan ced telephon y features includi ng caller ID, caller ID w/name, call forward/transf er/park/hold a s well a s intercom/pagi ng a nd BLF. Table 11 : GXP Call Feat u res Key Call Fe atures *[…]

• Page 24: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 24 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Configura tion Guide The GXP can be configured in two way s . F irstly, usi ng the K ey Pad Configurat ion Menu on the phone; se condly, through embedd ed web — configu ration men u. C ONFIGURATION V IA K EYPAD To enter the MEN U, press the round[…]

• Page 25: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 25 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 • SIP To change SIP — se rver sett ings for prima ry account. • Upgrade In this menu sett ing re garding the fi rmw are server and Config server can be changed. It also enables t he user to make the phone attempt to download new fi rm w are. […]

• Page 26: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 26 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 F IGURE 3: K EYPAD GUI F LOW Call History Status Phone Book LDAP Director y Instant Message Direct IP Call Preference Config Factory Functions Reboot Exit MENU Answered Calls Dialed Calls Missed Calls Back Call History Back Clear All Any of pre v[…]

• Page 27: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 27 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 C ONFIGURATION VIA W EB B ROWSER The GXP embedded Web serve r respond s to HTTP/HTTPS GET/POST requests. Embe dded HTML pages allow a user to config ure the IP phone t hrough a Web bro ws er such as Micro soft’s IE or Mozill a Fire fox. Access […]

• Page 28: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 28 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Table 13 : Device Configuration — Status MAC Address The device ID, in HEXADEC IMAL format. IP Address This field shows IP add ress of GXP Product Model This field contai ns t he product model inf ormation. Part Number This field contai ns t he p[…]

• Page 29: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 29 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Multi Purpose Key X These opt i on s are used to assign a f unction to t he corresponding m ul t i purpose key. Options avail able ar e: 1. “Speed Dial” . 2. “BLF” ( Busy Lamp Field). Thi s opt ion has to be supp orted on the PBX and i t […]

• Page 30: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 30 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Daylight Savings Time T his parameter controls t ime displayed in da yl ight savings time. If set to “Yes”, then the di s played tim e wi ll b e 1 hour ahead of norma l time. The “Optional R ule” is configured to aut omatically adjust the[…]

• Page 31: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 31 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 HEADSET K ey Mode Se lec t either “ Default mod e ” or “ Toggle Speak er(def a ult) / Hea ds et” or “Toggle Speaker/Headset( default) ”. In “Default Mode”, only t he speaker phone will ring for an incom i ng call . User can use th[…]

• Page 32: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 32 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Voice Frames per TX This field contains t he number of v oice frames t o be transmitt ed in a singl e Ethernet packet (be adv ise d the IS limit is based on the m aximum size of Ethernet packet i s 15 00 byte (or 120kb ps)). When setting thi s va[…]

• Page 33: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 33 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Keep — alive i n terval This paramet er s pecifie s how often the GXP sends a blank UDP packet to the SIP server in orde r t o keep the “hole ” on the NAT open. Def aul t is 20 seconds. Use NAT IP NAT IP address us ed in SIP/SDP messag e. Def[…]

• Page 34: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 34 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Automatic U pgrade This function is used by ITSP. End user should NOT touch these param eters. Default is No . Choose “Yes” to enabl e automatic HTTP upgrad e and provisioning. In “Check for upgrade every” field, ent er the number of minu[…]

• Page 35: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 35 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 NTP server This parameter def ines the URI or I P address of t he NTP (Network Tim e Protocol) serv e . It is used to display t he current date/ t ime. Public Mode Default is ‘No’ (sta ndard mode). Supp orted only on GXP1200, GXP2010, and GXP[…]

• Page 36: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 36 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Use Quick IP Call Mode Dial an IP addre ss under the s ame LAN/V PN segment by entering the l ast octet in the IP a d dress. In the Advanced Setti ngs page there i s an option “ Use Q uick IP — call mode ” . Default se t ting is No . Whe n se[…]

• Page 37: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 37 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Display Language Allows u se r to choose preferr ed display l angu age in web UI and k ey pad UI. Language file postfi x allows the langua ge file to have diff erent postfixes so the pho ne can request a p articular file. I t will append an under[…]

• Page 38: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 38 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Authenticate Pas s word SIP service subscriber’s a ccount password f or GXP to register to (SIP) servers of ITSP. Name SIP service subs criber’s name that is used for Calle r ID display. Use DNS SRV: Default is No . I f set to “Yes”, the […]

• Page 39: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 39 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 SUBSCRIBE fo r Registration Event Default is No. This is mainl y used for IMS purposes. When enabled, the terminals should store the Serv i c e — Route header v alues after succes sfully registere d, and thereafter add a rout e he ader with the v[…]

• Page 40: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 40 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 UAS Specify R e fresher As a Callee, sele ct UAC to use caller o r proxy serv er as the refresh er, or UAS to use the phone as the r ef resher. Force INVITE Session Timer can be ref reshed using INVITE method or UP DATE method. Se lect “Yes” […]

• Page 41: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 41 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 eventli st BLF URI If a serv er s upports this f e ature, user need s to configure a n » eventlist BLF » URI on the service side (i.e.: BLF1006 @myserver.com ) On the GXP, unde r A c count page, fill i n t he «» eventlist BLF […]

• Page 42: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 42 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Software Upgrade & Customization Softw are (or firmware) upgrade s are completed via either TFTP or HTTP. The corresponding configu ra tion settings are in t he A DVANCED SETTIN GS configurat i on pag e . F IRMWARE U PGRAD E T HROUGH TFTP/HTT[…]

• Page 43: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 43 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Instruc tions for local TFTP Upgrade: 1. Unzip the file and put all of them under t he root directory of the TFTP server. 2. The PC running t he T FT P serve r and the GXP should be in t he same LAN se g ment . 3. Go to File — > C onfigure — &[…]

• Page 44: Grandstream Networks GXP2000

  Grandstream N et works, Inc. GXP User Ma n ual Page 44 of 44 Firmware 1.2. 5. 3 Last Updated: 03 /20 11 Restore Factory Default Setting WARNING: Restori ng the Factory De fault Sett ing will delete all configurat ion informati on of the phone. Please backup or print all the settings before you re storing factor y default setting s. Grandstream is n[…]

• Grandstream Networks Grandstream GXP-2000 — page 1

  Grandstream Networks, Inc. GXP – 2000 SIP Enterprise Phone GXP– 2000 User’s Manual www.grandstream.com Firmware Version 1.1.1.14 support @grandstream.com …

• Grandstream Networks Grandstream GXP-2000 — page 2

  TABLE OF CONTENTS GXW- 2000 USER’S MANUAL WELCOME………………………………………………………………………………………………………… ………………………. 4 INSTALLA TION ……………………………………………………………………………………………………. …………….. …

• Grandstream Networks Grandstream GXP-2000 — page 3

  TABLE OF FIGURES GXW- 2000 USER’S MANUAL F IGURE 1: C ONNECTING THE GXP-2000 …………………………………………………………………………………………… 5 F IGURE 2: C ONNECTING THE GXP-2000 AND THE GXP-E XTENSION ……………………………………………………….. 7 F IGURE 3: GXP-2000 I NTERNAL H EADS …

• Grandstream Networks Grandstream GXP-2000 — page 4

  Welcome Thank you for purchasing the Grand stream GXP – 2000 SIP Enterprise Phone, an affordable, high-quality IP phone designed for the small to large busi ness enterprise. Grandstream GXP-2000 is a next-generation enterprise SI P telephone that is feature rich, ea sy to use, supports Power-over-Ethernet. The GXP-2000 is idea l for the small and …

• Grandstream Networks Grandstream GXP-2000 — page 5

  Installation E QUIPMENT P ACKAGING The GXP-2000 phone package contains: 1) One GXP-2000 Main Case er Adaptor he GX tains: 7) One PS2 cable ptor C ONNE TING Y OUR P HONE Figure 1: Connecting the GXP-2000 Table 1: Definitions of th 2) One Handset rd 3) One Phone Co 4) One Universal Pow 5) One Ethernet Cable T P-Extension package con 6) One GXP-Extens …

• Grandstream Networks Grandstream GXP-2000 — page 6

  W A GX all m one on the wall, place two fixed hangers on the wall, ang the back of the phone on the fixed hangers. om the handset cradle, rotate the tab and plug it additional programmable extension s. n has 56 multi-purpose keys, dual color LEDs (red/gre en) and support BLF (busy ld) and BLA (bridg d line appearance). Connect the first GXP -EXT to …

• Grandstream Networks Grandstream GXP-2000 — page 7

  Figure 2: Connecting the GXP-2000 and the GXP-Extensio n Extension GXP-2000 w/GXP-Extension GXP Connecting the GXP-2000 Reverse side of conn ction w/GXP-Extension e w/connection plate OTE: Ensure your GXP-2000 h as the latest firmware at http://www.grandstream.com/y-firmware.htm N . IGURE 3: GXP-2000 I NTERNAL H EA DSE T W IRING S CHEM A F OTE: A 3 …

• Grandstream Networks Grandstream GXP-2000 — page 8

  P Back View Desk View Side View roduct Overview Table 2: GXP Key Features in a Glance Feature Benefit Open Standards Compatible SIP 2.0, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A record and SRV), DHCP (b oth client and server), PPPoE, TFTP, NTP, Telnet, and TLS. Network Interfac es Dual 10/100mbps Ethernet ports; 2 USB (2.0) host p o …

• Grandstream Networks Grandstream GXP-2000 — page 9

  Table 4: GXP-2000 Techni Lines 4 dire ct lines cal Specifications with 7 speed dial keys; up to 11 line calls (with an addi tional 112 lines daisy-chained GXP Protocol Support Support SIP 2.0, TCP/UDP/IP, PPPoE, RTP/RTCP, SRTP by SDES, HTTP, ARP/RARP, ICMP, DNS, DHCP, NTP/SNTP , TFTP, SIMPLE/PRESENCE protocols Support multiple SIP accounts and up t …

• Grandstream Networks Grandstream GXP-2000 — page 10

  Using GXP-2000 SIP Enterprise Phone F AMILIAR Table 5: LCD Icon G ETTING WITH LCD Definitions Icon LCD Icon Definitions Connectivity Status / SIP Proxy/Se rver Icon: Solid – connected to SIP Server/IP address received Blinking – physical connection failed Blank – SIP Proxy/Server not registered Phone Status Ic on: OFF when the handset is on-h …

• Grandstream Networks Grandstream GXP-2000 — page 11

  Figure 4: Getting Familiar with Keypad Table 6: GXP Button Definitions Key Button Key Button Defini tions LINE1-LINE4 4 Line keys with LED, can be c onfigured to different SIP profiles UP ↑ Use button to select next “Menu Item” when phone is in ke ypad configuration mode; Or increase handset/speakerpho ne volume when phone is ACTIVE; Or incre …

• Grandstream Networks Grandstream GXP-2000 — page 12

  C OMPLETING AND A NSWERING P HONE C ALLS Handset, Speakerphone and He adset Mode Handset can be toggled between Speaker or Headset. To switch between Handset and Speaker/Headset, press the Hook Flash in the handset cradle or press the SPEAKER button. Multiple SIP Accounts and Lines The GXP-2000 can support up to 4 independent SIP accounts. Each acc …

• Grandstream Networks Grandstream GXP-2000 — page 13

  Making Calls using IP Addresses Direct IP calling allows two phone s to talk to each other in an ad hoc fashion without a SIP proxy. VoIP sing private or public IP addresses, or ll. t. PN by keying in the last octet in the IP address. This simulates x X is completed. “aaa.b bb.ccc” is from the local IP ddress regardless of sub net mask. The num …

• Grandstream Networks Grandstream GXP-2000 — page 14

  2. Attended (or Supervised) Transfer: Press “Linex” button to make a call and au tomatically OTE: To transfer calls a cross SIP domains, SIP servic e providers must support transfer across SIP domains account SIP profile . 3-Way C 1. Initiate a Conference Call : Place first call(er) on HOLD, call second party. Press the CO NF anyone, press CONF …

• Grandstream Networks Grandstream GXP-2000 — page 15

  Extensi The fifty n GXP-Ext ension board function the same as multi-functional ne vanced telephony features. Tab on Board -six multi-functional buttons o buttons on the phone base station. These exten sio ns are fully programmable but can not be used as li keys. C ALL F EATURES The GXP-2000 supports traditional and ad le 7: GXP-2000 Call Features K …

• Grandstream Networks Grandstream GXP-2000 — page 16

  C ONFIGURATION C ONFIGURATION W IT G UIDE H K EYPAD e automatically exit s MENU mode with an i ncoming call, the phone i s off-hook or the MENU mo de if ft idle for 20 seconds. onfiguration Menu cluding To enter the MENU, press the round button. Navigate t he menu by using the a rrow keys: up/down and left/right. Press the OK button to confirm a me …

• Grandstream Networks Grandstream GXP-2000 — page 17

  Display “ Configure ” Press Menu button to display the configuration selections: “ Network ” or “ SIP ” or “ Audio ” or “ Upgrade ” or “ Factory Reset ” More detailed information on these selections are in the web configuration page. Press ‘ ↓ ’ or ’ ↑ ’ to toggle the selection. Press ‘ ← ’ to return the ma …

• Grandstream Networks Grandstream GXP-2000 — page 18

  C ONFIGURATION W ITH W EB B ROWSER dded Web s edded ser to conf t’s IE or ozilla Firefox. CCESS THE W EB C ONFIGURATION he GXP IP Phone Web Configur hone-IP-Address The GXP-2000 embe TML pages allow a u erver responds to HTTP/HTTPS GET/POST requests. Emb rough a Web browser su ch as Microsof H igure the IP phone th M A M ENU T ation Menu URL: htt …

• Grandstream Networks Grandstream GXP-2000 — page 19

  Table 10: Device Configuration — Status Definitio ns Hardware Revision Hardware version number: Main Board, Interface Board The device ID, in HEX format. This is a very important ID for ISP troubleshooting. MAC Address IP Address This field shows IP address of GXP-2000 Product Model This field contains the product model information. Software Versio …

• Grandstream Networks Grandstream GXP-2000 — page 20

  A DVANCED U SER C ONFIGUR ATION To login to the Advan password is case sen ced U section 5.2.1. The sitive default password for is “admin”. er configurati tion, but also advanced such as SIP rsal Setting and other miscellaneous d Use ser Configuration page, please follow the instructions in with a maximum length of 25 characters and the factory …

• Grandstream Networks Grandstream GXP-2000 — page 21

  Default is 4 se No Key Entry Timeout conds . Use # as This parameter allows users to configu re the “#” key as the “Send” (or “Dial”) key. If set Dial Key to “Yes”, the “#” key will immedi ately send the call. In this case, this key is essentially equivalent to the “(Re)Dial” key. If set to “No”, the “#” key is inclu …

• Grandstream Networks Grandstream GXP-2000 — page 22

  L Enable XML Idle Screen via TFTP or HTTP. Define XML server pat h. Idle Screen XM This parameter sets the payload type for DTMF u sing RFC2833. Default is 101 . DTMF Payload Typ e The IP address or URL of System log server. This feature is espe cially useful for ITSPs. Syslog Server Select the ATA to report the log level. Default is NONE . The lev …

• Grandstream Networks Grandstream GXP-2000 — page 23

  I NDIVIDUAL A CCOUN The GXP-2000 has 4 lin T S ETTINGS e appearances, each with an indep endent SIP account. Each SIP accou nt o cc requires its own c nfiguration page. T heir co nfigurations are identical. Table 12: SIP A ount Configuration Page Definiti ons Account Activ e This field indicates whether the accou nt is active. The default value for …

• Grandstream Networks Grandstream GXP-2000 — page 24

  NAT Traversal This parameter activates the NAT traversal m echanism. If activated (by choosing “Yes”) and a STUN server is also specif ied, the phone performs a ccording to the STUN client specification. Using this mode, the embedded STUN client detects if and what type of NAT/Firewall configuration is used. If the detected NAT is a Full Cone, …

• Grandstream Networks Grandstream GXP-2000 — page 25

  Force INVITE Session Timer can be ref reshed using INVITE method or UPDATE method. Select “Yes” to use INVITE method to refresh th e session timer. PRACK (Provisional Acknowledgment) method enabl es reliability to SIP provisional respo nses (1xx series). Th is is required to support PSTN inter- networking.. Enable 100rel There are 4 uniquely de …

• Grandstream Networks Grandstream GXP-2000 — page 26

  Saving the Con r make figuration After the use s a chan The LCD will then display the followi Grandstream recomme nds Rebooting the Phone from Remote ton a will then display the following sc n Wait 30 seconds to log-in again UGH S E tomatic wnloading the 00b82xxx GAPSLITE — Grandstream A GXP-2000. It is license d-based software. GAPSLIT c remote he …

• Grandstream Networks Grandstream GXP-2000 — page 27

  Software Upgrade & Customization The corresponding onfiguration settings are i n the ADVANCED SETTINGS configuration page . irmware Upgrade through TFTP/HTTP :6688/Grandstream/1.0.0.1 8 • 168.75.215.189 ey Pad Menu ct DVANCED SETTINGS page, enter the Upg rade Server’s IP address or FQDN in the “Upgrade Se rver” uring this stage, the LCD …

• Grandstream Networks Grandstream GXP-2000 — page 28

  Directions to configure local TFTP : 1. Unzip the file and put all of them under the root directory of the TFTP server. 2. The PC running the TFTP server and the GXP-2000 should be in t he same LAN segment. 3. Go to File -> Configure -> Security to chang «Receive Only» to «Transmit Only» for the fir e the TFTP server’ …

• Grandstream Networks Grandstream GXP-2000 — page 29

  Restore Factory Default Setting WA I of the phone. Please dstream is not resp Dire RN NG: Restoring the Factory Default Setting will delete all configuration information backup or print all the settings before you restoring fact ory default settings. Gran onsible for resto ring lo st param eters and ca nnot connect to your VoIP service provider. ct …

• Grandstream Networks Grandstream GXP-2000 — page 30

  Glossary of Terms ADSL Asymmetric Digital Subscri ber Line: Modems a ttached to twisted pair copper wiring that transmit from 1.5 Mbps to 9 Mbps downstream (t o the subscriber) and from 16 kbps to 800 kbps upstream, depending on line distance. AGC Automatic Gain Control is an electronic system found in many types of dev ices. Its purpose is to ing …

• Grandstream Networks Grandstream GXP-2000 — page 31

  FQDN Fully Qualified Domai domain. For example, www.g n Name. A FQDN consists of a host and domain name, including top-level randstream.com is a fully qualified domain name. www is the host, or rom the telephone comp any like AT&T. They should also operate the same es (by an FXO interface, of course). ion of computers that use TCP/IP. DHCP can …

• Grandstream Networks Grandstream GXP-2000 — page 32

  MTU A Maximum Transmission Unit (MTU) i s the largest size packet or frame , specified in octet s (eight- bit bytes), that can be sent in a packet- or frame- based network su ch as the Internet. The maximu Ethernet is 1500 byte. m for xchan ge and synchronize time over networks Th e port used BP/SBC Outbound Proxy or another name Sessi on Border Co …

• Grandstream Networks Grandstream GXP-2000 — page 33

  UDP User Datagram Protocol (UDP) is one of the core protocols o f the Internet protocol suite . Using UDP, programs on networked computers can send short message s known as datagrams to one another. UDP does not provide t he reliab ility and ordering guarantee s that TCP does; datagrams may arrive out of rder or go missi ng without notice. However, …